IMPORTANT MESSAGE: COVID-19 RATEPAYER RELIEF MEASURES
Certain measures are in place providing relief to ratepayers experiencing economic hardship during the COVID-19 pandemic. Please review this message in its entirety. For more information, please go to our website at www.harveycedars.org or contact the Utility Collector at firstname.lastname@example.org.
SERVICE SHUTOFF MORATORIUM
BE ADVISED that Executive Order 229 currently prohibits a local government from shutting off water or electric service to a residential customer, or to accounts primarily serving residential customers, due to nonpayment of water, sewer, or electric charges unless the disconnection is to prevent or ameliorate a risk to public health or safety. This shutoff moratorium remains in effect until January 1, 2022.
Please Note: It is not part of the Borough’s normal policy to shut off customers for non-payment.
LATE PAYMENT PENALTY AND LIEN ENFORCEMENT MORATORIUM
BE ADVISED that, until January 1, 2022, Executive Order 229 places a moratorium on local governments enforcing late payment charges and penalties on water accounts, or referring a delinquent water payment to tax sale. On or after January 1, 2022, charges and penalties may be imposed for delinquent payments, and any payments remaining delinquent may be referred to a tax lien sale held by the municipal tax collector.
BILL ASSISTANCE AND ARREARAGE FORGIVENESS PROGRAMS
The New Jersey Department of Community Affairs (DCA) is currently developing a Low-Income Household Water Assistance Program (LIHWAP). This program is designed to assist water and sewer customers facing economic hardship due to the COVID-19 pandemic. Further information will be provided once the program goes live.
OPPORTUNITY TO REPAY ARREARAGES IN INSTALLMENTS
BE ADVISED that residents experiencing economic hardship during COVID-19 and who are behind on their water/sewer payments may be eligible to enter into an agreement whereby the resident agrees to pay their arrearages in installments over a period of time. As part of the agreement, the resident must keep up to date on all current charges. For more information on repaying arrearages in installments, email email@example.com or call 609-361-6000 option 6.